Skip to main content

FAQ

Wholesale questions.

Who can buy, how to open an account, state and age rules, shipping, returns and how to reach us. Straight answers for licensed shops.
[FAQ][Trade only][Harwin · Houston]

Trade only

licensed businesses, never consumers

21+

buyer age, confirmed at checkout

3–5 days

typical standard delivery once shipped

01

Who can buy from Lambo Wholesale?

Lambo Wholesale sells wholesale to licensed businesses only. We do not sell to consumers. You confirm that you are buying on behalf of a business that holds the licenses required to purchase and resell the products you order.

02

Is a business license required?

You apply for an account with your business license. We review the license and may approve, decline, or ask for more information. An account is not active for purchasing until we approve it.

03

Is there a minimum age to buy?

Buyers must be 21 or older. At checkout the buyer confirms they are 21 or older and authorised to purchase on behalf of the business.

04

How does a business open a wholesale account?

Apply with your shop license on the Apply for wholesale page. We check the license, and then you sign in, shop the catalog, and pay securely by card.

05

Do you ship every product to every state?

The checkout ship-gate on the declared shipping address is final. A product with ship classes is not shipped to a state in the union of those classes' blocked_states. A product with no ship class is not filtered by state on the storefront. State rules are pending review. This is not legal advice.

06

Where are wholesale prices listed?

Sign in or apply for trade pricing

07

When do orders ship?

Orders are usually processed and shipped within one week after payment confirmation. Large-volume or custom orders may need extra processing time. If that happens, we will let you know right away so you can plan accordingly.

08

Which carriers do you use?

We ship with trusted carriers, including UPS, FedEx, and USPS. Freight shipping is available for bulk or pallet orders.

09

How long does delivery take?

Standard shipping typically takes 3 to 5 business days after your order ships, depending on your location. Expedited options are available at checkout when you need them faster.

10

What if a shipment is damaged or lost?

Please inspect your package on arrival. If you find missing or damaged items, report them within 48 hours of delivery so we can resolve the issue quickly. In the rare case of a lost shipment, contact us right away so we can open a carrier investigation and arrange a replacement.

11

When can products be returned?

You may return products within 7 days of delivery. Items must be unopened, unused, and in resalable condition with the original packaging. For health and safety reasons, returns are not accepted for e-liquids, disposable vapes, or other personal-use products.

12

How do I request a return?

Start by emailing info@360mm.net with your order number, product details, and reason for the return. Once we approve your request, you will receive a Return Merchandise Authorization (RMA) along with step-by-step instructions.

13

How do I contact Lambo Wholesale?

Phone +1 (346) 717-5528. Email info@360mm.net. Warehouse 7488 Harwin Dr., Houston, TX 77036.

14

Where are Certificates of Analysis?

Each product in the catalog feed has a coa value: a lab report PDF link when one is on file, otherwise null.

Ready to stock your shelves?

Apply with your shop license. Wholesale prices show after approval.